Privacy Policy

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Privacy Policy

Privacy Policy of Tree House Realty

Introduction

Tree House Realty ("we," "us," or "our") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services or accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information:

  • Name
  • Contact details (email address, phone number)
  • Residential address
  • Financial information (for transactions)
  • Identification documents (for verification purposes)

b. Non-Personal Information:

  • Browser type and version
  • IP address
  • Time zone settings
  • Operating system and platform
  • Information about your visit, including the pages viewed, the time spent, and any interactions.

c. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These tools help us understand your preferences and tailor our services accordingly.

2. How We Use Your Information

We use the collected information for various purposes, including:

a. Providing Services: To process transactions, communicate with you, and deliver the services you’ve requested.

b. Personalization: To tailor our offerings to meet your specific needs and preferences.

c. Marketing and Communication: To send you promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time.

d. Legal Compliance: To comply with legal obligations, respond to government requests, and enforce our terms and conditions.

e. Data Analytics: To analyze and improve the effectiveness of our services, website performance, and user experience.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as outlined below:

a. Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.

b. Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

4. Data Security

We take the security of your information seriously and implement a variety of measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

a. Encryption: We use advanced encryption protocols to protect sensitive information transmitted online.

b. Access Controls: We restrict access to your personal information to authorized personnel only.

c. Regular Audits: We conduct regular security audits and assessments to ensure the continued protection of your data.

Despite our best efforts, no security measures are completely foolproof, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have several rights regarding your personal information, including:

a. Access: You can request access to the personal information we hold about you.

b. Correction: You can request corrections to any inaccurate or incomplete information.

c. Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

d. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

e. Data Portability: You can request a copy of your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us at the details provided below.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information promptly.

7. International Data Transfers

As a global company, we may transfer your personal information to countries outside of your jurisdiction. These countries may have different data protection laws, but we will ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Consent

By using our services and providing your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Tree House Realty operates. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13. Conclusion

Your privacy is of utmost importance to us at Tree House Realty. We are committed to protecting your personal information and being transparent about our practices. Thank you for trusting us with your real estate needs.